Customer Viewpoint Ratings and Reviews

Close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a retailer for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can retailers edit or remove reviews?

No. Ford personnel and/or retailer personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or retailer)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

Close Search anytime by typing
    Popular on Lincoln.com
    • Lincoln Continental
    • Lincoln MKC
    • Lincoln Nautilus
    How do I…
    • Update My SYNC
    • Get Help from a Human
    • Find a Dealer Near Me
    Go to the Lincoln homepage Skip To Content
    Go to the Lincoln homepage Skip To Content
    • VEHICLES VEHICLES
    • SHOPPING TOOLS SHOPPING TOOLS
    • OWNERSHIP OWNERSHIP
    • CERTIFIED PRE-OWNEDCERTIFIED PRE-OWNED
    • Retailers Retailers
    • My Lincoln My Lincoln
    • click here to open the search overlay
      • EN EN
        • ES
      • EN
      • ES
      Close Flyout
      Close Flyout
      • 2022
        Navigator Navigator
        The 2022 Lincoln Navigator is shown in silver radiance exterior color
        The 2022 Lincoln Navigator is shown in silver radiance exterior color
        Navigator

        Seats 8. 1 

        EXPLORE

      • |
        Aviator Aviator
        The 2023 Lincoln Aviator is shown in Gilded Green exterior color
        The 2023 Lincoln Aviator is shown in Gilded Green exterior color
        Aviator

        Seats 7. 1 

        EXPLORE

        Aviator Aviator
        The 2022 Lincoln® Aviator Standard model is shown in the silver radiance exterior color
        The 2022 Lincoln® Aviator Standard model is shown in the silver radiance exterior color
        Aviator

        Seats 7. 1 

        EXPLORE

      • 2022
        Nautilus Nautilus
        A 2022 Lincoln Nautilus is shown in Silver Radiance
        A 2022 Lincoln Nautilus is shown in Silver Radiance
        Nautilus

        Seats 5. 1 

        EXPLORE

      • 2022
        Corsair Corsair
        A 2022 Lincoln Corsair Reserve is shown in Silver Radiance
        A 2022 Lincoln Corsair Reserve is shown in Silver Radiance
        Corsair

        Seats 5. 1 

        EXPLORE

      • CERTIFIED PRE-OWNED

      • CUSTOM ORDER

      • BLACK LABEL

      • PLUGIN HYBRIDS

      Close Flyout

      Explore how to get the perfect Lincoln for you.

      • BUILD & PRICE

      • SPECIAL OFFERS

      • CUSTOM ORDER

      • SEARCH INVENTORY

      MORE SHOPPING TOOLS

      • Estimate A Payment
      • Request A Quote
      • Test Drive
      • Certified Pre-Owned
      • Virtual Tour

      PURCHASE TOOLS

      • Trade-In Value
      • Financing Options
      • Apply For Credit
      • Vehicle Protection
      Close Flyout

      Experience effortless ownership with exclusive benefits.

      • THE LINCOLN EXPERIENCE

      • LINCOLN WAY APP

      • OWNER SUPPORT

      • PICKUP & DELIVERY

      LINCOLN BENEFITS

      • Lincoln Access Rewards
      • Lincoln Access Rewards Visa Card
      • Insurance
      • Concierge
      • Roadside Assistance
      • Travel Benefits

      TOP SUPPORT TOPICS

      • SYNC and Technology
      • Make a Payment
      • Service & Maintenance
      • Owner Manuals
      • Lincoln Premium Parts
      • Recalls
      • Contact Us
      Close Flyout

      Register or sign in for a more personalized experience. 

      • Register/Sign In

      • Saved Items

      • Lincoln Owner Support

      • Lincoln Access Rewards

      LINCOLN SERVICES

      • Financing
      • Concierge
      • Support home
      • Get updates
      • Get Dealer support
      • Travel Benefits

      Welcome back, {firstName}.

      Sign Out
      • Dashboard

      • Saved Items

      • Account/Manage Settings

      • Schedule Service

      LINCOLN SERVICES

      • Concierge
      • Support home
      • Get updates
      • Get dealer support
      • Lincoln Access Rewards
      • Sign Out

      Lincoln Home

      • LINCOLN BLACK LABEL
      • Vehicles
      • Build & Price
      • Search Inventory
      • Request a Quote
      • Local Offers
      • Saved Items
      • Français
      • Have vehicle questions?
        Call {{main.user.dealer.ldlrcalltrk_bnp || main.user.dealer.dlrcalltrk_bnp || main.user.dealer.fdCallTrack}}

      RESET CHANGE VEHICLE
      Details
      New {{ main.vehicle.price.planLabel.net }} ${{main.vehicle.price.price}}, and ${{main.vehicle.price.payment}} {{ main.vehicle.price.buy.paymentFrequency === 'monthly' ? 'monthly' : 'bi-weekly' }} for {{ main.vehicle.price[main.vehicle.price.paymentType].term }} Month {{ main.vehicle.price.paymentType === 'lease' ? 'lease' : 'finance'}}
       
        / % APR
      Bi-WeeklyPer Month for
      Month Lease
      Bi-WeeklyPer Month for
      Month Finance
      Show Hide Sales Taxes

      When checked, applicable sales taxes for your region (based on the input postal code) will be added to the price shown. Sales tax amount shown will vary based on selected payment frequency for Lease estimates. Note: When using the lease path, tax will only be adjusted on the payment amount shown and not the vehicle price due to the unique structure of lease contracts.

      Choose Your Path













      Have vehicle questions?

      Your Configuration:
      par

      Select Your Closest -Authorized Dealer

      Select Your Closest Authorized Dealer

      Closest EV Authorized Dealer

      Change Dealer
      miles away from 90401 90401 Change ZIP
      Change Dealer
      km away from A1A1A1 Change Postal Code A1A1A1 Change Postal Code
      To find vehicles available near you now, search local inventory by model, colourcolor, or features. Or have a store contact you.
      CONTACT ME
      SEARCH INVENTORY
      LIVE ONLINE TOUR

      Your Configuration:

      New {{ main.vehicle.price.planLabel.net }} ${{main.vehicle.price.price}}, and ${{main.vehicle.price.payment}} {{ main.vehicle.price.buy.paymentFrequency === 'monthly' ? 'monthly' : 'bi-weekly' }} for {{ main.vehicle.price[main.vehicle.price.paymentType].term }} Month {{ main.vehicle.price.paymentType === 'lease' ? 'lease' : 'finance'}}
      {{ main.isCanada ? 'Starting At' : 'Net Price' }}  
      {{!main.vehicle.price.includeTaxes ? 'Show ' : 'Hide' }} Sales Taxes
      Close
      • English
      • Español

        Close Welcome A/Z Plan Participant

        Welcome A/Z Plan Participant

        Now you can view exclusive price savings on our Build & Price shopping tool.

        Note: A/Z Plan pricing information is not available on all Ford websites. In addition, some vehicles, trims or options you select may not qualify for A/Z Plans. Also, some dealers may choose not to participate in A/Z Plan pricing. Contact your local dealer to determine their level of participation in the program and final vehicle pricing.

        What happens if I close this site before I’m finished?

        If you close your window or tab, you must re-access the site through the A/Z Plan Pricing website to ensure that all eligible plan pricing is visible. If you need additional information concerning the A/Z Plans, please refer back to your A/Z Plan Pricing website for complete details.

        A/X/Z Plan pricing, including A/X/Z Plan option pricing, is exclusively for eligible Ford Motor Company employees, friends and family members of eligible employees, and Ford Motor Company eligible partners. Restrictions apply. See your Ford or Lincoln Dealer for complete details and qualifications. Ford Motor Company reserves the right to modify the terms of this plan at any time.
        Close Welcome X-Plan Participant

        Welcome X-Plan Participant

        Now you can view exclusive price savings on our Build & Price shopping tool.

        Note: X Plan pricing information is not available on all Ford websites. In addition, some vehicles, trims or options you select may not qualify for X Plans. Also, some dealers may choose not to participate in X Plan pricing. Contact your local dealer to determine their level of participation in the program and final vehicle pricing.

        What happens if I close this site before I’m finished?

        If you close your window or tab, you must re-access the site through the X Plan Pricing website to ensure that all eligible plan pricing is visible. If you need additional information concerning the X Plans, please refer back to your X Plan Pricing website for complete details.

        A/X/Z Plan pricing, including A/X/Z Plan option pricing, is exclusively for eligible Ford Motor Company employees, friends and family members of eligible employees, and Ford Motor Company eligible partners. Restrictions apply. See your Ford or Lincoln Dealer for complete details and qualifications. Ford Motor Company reserves the right to modify the terms of this plan at any time.
        Close You are now leaving www.lincoln.com.

        You are now leaving www.lincoln.com.

        Continue
        Cancel
        Close YOU ARE NOW LEAVING WWW.LINCOLN.COM.

        YOU ARE NOW LEAVING WWW.LINCOLN.COM.

        Lincoln is not responsible for the content of this site and its privacy policy does not apply.
        Confirm
        Cancel

        California Residents

        Exercise your rights under the California Consumer Privacy Act here .

        Do Not Sell My Personal Information

            ALL VEHICLES

            • NAVIGATOR
            • AVIATOR
            • NAUTILUS
            • CORSAIR
            • BLACK LABEL
            • ALL LUXURY SUVS
            • CERTIFIED PRE-OWNED
            • PHEV VEHICLES

            SHOP

            • Build & Price
            • SEARCH INVENTORY
            • GET A QUOTE
            • SPECIAL OFFERS
            • TRADE-IN VALUE
            • GET UPDATES
            • Merchandise & Apparel 
            • Fleet

            FINANCING

            • Finance Options 
            • Payment Calculator 
            • Client Support 
            • Apply Online 
            • LINCOLN AFS ACCOUNT 

            OWNERSHIP

            • Owners
            • LINCOLN WAY APP
            • SERVICE
            • HOW TO VIDEOS
            • LINCOLN PROTECT EXT SVC PLANS
            • ACCESSORIES STORE
            • MAKE A PAYMENT 
            • SAFETY RECALLS
            • SYNC
            • ROADSIDE ASSISTANCE
            • SIRIUSXM
            • AIRBAG RECALLS

            Why Lincoln

            • LINCOLN PICKUP & DELIVERY
            • LINCOLN BLACK LABEL
            • INSURANCE
            • DRIVER ASSIST TECHNOLOGIES
            • LINCOLN ACCESS REWARDS
            • TRAVEL BENEFITS
            • CONCIERGE
            • Change Language
            • Get Updates
            • CONTACT US

            SOCIAL

            • Visit Lincoln on Facebook
            • Follow the Lincoln Motor Company on Twitter
            • Visit the Lincoln YouTube channel
            • Interact with Lincoln on Instagram
            • © 2022 Ford Motor Company
            • |
              SITE MAP
            • |
              Site Feedback
            • |
              ACCESSIBILITY
            • |
              TERMS & CONDITIONS
            • |
              GLOSSARY
            • |
              PRIVACY
            • |
              Cookie Settings
            • |
              YOUR CA PRIVACY RIGHTS
            • |
              ADCHOICES
            • |
              THIRD-PARTY TRADEMARKS

            *Required Information All Fields Required

            Current Model Year

            Loading...

            Previous Model Year

            Loading...

            Request Received

            Current Retailer

            Apply for Lincoln Credit
            • Save time and convenient
            • See what financing terms are within your budget
            • Use this info when you go to the retailer
            Lincoln Credit
            Apply Now

            Vehicle Image

            Change
            A retailer representative will contact you to confirm your pre-order
            Submit your exact vehicle choices to your retailer for a custom order. Your retailer will reach out to verify details, pricing and to answer any questions.
            Current Retailer Select Your Closest Authorized Retailer:
            Our Privacy Policy

            *Required Information All Fields Required

            Current Model Year

            Loading...

            Previous Model Year

            Loading...

            Request Received

            A retailer representative will reply within 24 hours to schedule your test drive.

            Thank you
            Current Retailer

            Thank you for your interest in the all-new . Shortly, you will receive a phone call from a dedicated Black Label representative from

            In addition to providing you with the specific vehicle information you requested, this person will help ensure a seamless buying experience. If you would like to speak with someone sooner, please do not hesitate to contact:

            * Some Lincoln Black Label Member Privileges may not be available outside a 30 mile radius of Black Label Retailers. Please contact your Black Label Dealer for more information.

            We look forward to providing you with the ultra-premium experience that is a hallmark of Lincoln Black Label.

            If you would like to contact your Concierge directly, please call (800) 301-5729.


            Apply for Lincoln Credit
            • Save time and convenient
            • See what financing terms are within your budget
            • Use this info when you go to the retailer
            Lincoln Credit
            Apply Now

            Vehicle Image
            Change
            Current Retailer Select Your Closest Authorized Retailer:
            Our Privacy Policy
            If you prefer, a retailer may be available to bring the Lincoln Black Label vehicle to you:
            Our Privacy Policy
            Get Updates
            *Required Information

            Thank You

            Thanks for connecting with Lincoln. We’re excited to bring you another century of exhilarating and effortless driving experiences.
            Stay tuned for the latest news and developments.

            Close

            See our newest vehicles, product updates and news about offers and more.

            Just complete the fields below to get information from Lincoln.

            When do you plan to buy your next vehicle (choose one)?
            Select Vehicles

            Get information about your preferred vehicles, future models and commercial vehicles (select up to three).

            Add another vehicle
            What vehicle are you currently driving?

            Which type of vehicle do you plan to purchase (choose one)?

            • Personal
            • Commercial
            • Fleet (25 or fewer)
            • Large Fleet
            • Motability
            Our Privacy Policy
            REMOVE SAVED ITEM
            If you remove this saved vehicle, you will lose any notes and nicknames associated with it.
            Are you sure?

            VEHICLE SAVED

            As a guest, we will save your item for 45 days. To save them permanently with the ability to sync across devices and access them long-term — login or create an account.
            Your selection has been added to your saved list. You can now view it at any time.
            View saved list

            Add details to your saved vehicle

            20 characters remaining
            250 characters remaining
            Due to a combination of high demand and global supply-chain constraints, not all models and trims or features are available to order. Contact your dealer for available inventory stock or future availability.