Customer Viewpoint Ratings and Reviews

Close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

Close Search anytime by typing
    Popular on Lincoln.com
    • Lincoln Continental
    • Lincoln MKC
    • Lincoln Nautilus
    How do I…
    • Update My SYNC
    • Get Help from a Human
    • Find a Dealer Near Me
    Go to the Lincoln homepage Skip To Content
    Go to the Lincoln homepage Skip To Content
    • VEHICLES VEHICLES
    • SHOPPING TOOLS SHOPPING TOOLS
    • WHY LINCOLN WHY LINCOLN
    • Owners Owners
    • Dealers Dealers
    • click here to open the search overlay
      • EN EN
        • ES
      • EN
      • ES
      Close Flyout
      Close Flyout
      • |
        Navigator Navigator
        The 2021 lincoln navigator standard model shown in silver radiance exterior color
        The 2021 lincoln navigator standard model shown in silver radiance exterior color
        Navigator

        Seats 8. 1 

        EXPLORE

        Navigator Navigator
        The 2020 Lincoln Navigator
        The 2020 Lincoln Navigator
        Navigator

        Seats 8. 1 

        EXPLORE

      • |
        Aviator Aviator
        The 2021 Lincoln Aviator Standard model shown in the silver radiance exterior color
        The 2021 Lincoln Aviator Standard model shown in the silver radiance exterior color
        Aviator

        Seats 7. 1 

        EXPLORE

        Aviator Aviator
        2020 Lincoln Aviator
        2020 Lincoln Aviator
        Aviator

        Seats 7. 1 

        EXPLORE

      • 2020
        Nautilus Nautilus
        The 2020 Lincoln Nautilus
        The 2020 Lincoln Nautilus
        Nautilus

        Seats 5. 1 

        EXPLORE

      • |
        Corsair Corsair
        A profile shot of a 2021 Lincoln Corsair in Silver Radiance shows off the expressive curvature of the exterior form
        A front three quarter shot of a 2021 Lincoln Corsair in Silver Radiance highlights the signature Lincoln grille and L E D headlamps
        Corsair

        Seats 5. 1 

        EXPLORE

        Corsair Corsair
        The 2020 Lincoln Corsair
        The 2020 Lincoln Corsair
        Corsair

        Seats 5. 1 

        EXPLORE

      • 2020
        Continental Continental
        The 2020 Lincoln Continental
        The 2020 Lincoln Continental
        Continental

        Seats 5. 1 

        EXPLORE

      • 2020
        MKZ MKZ
        The 2020 Lincoln M K Z
        The 2020 Lincoln M K Z
        MKZ

        Seats 5. 1 

        EXPLORE

      • BLACK LABEL

      • SPECIAL OFFERS

      • PLUGIN HYBRIDS

      Close Flyout

      Explore how to get the perfect Lincoln for you.

      • BUILD & PRICE

      • SPECIAL OFFERS

      • SEARCH INVENTORY

      • ESTIMATE A PAYMENT

      MORE SHOPPING TOOLS

      • Request A Quote
      • Test Drive
      • Certified Pre-Owned
      • Virtual Tour

      PURCHASE TOOLS

      • Trade-In Value
      • Financing Options
      • Apply For Credit
      • Vehicle Protection
      Close Flyout

      Full service, complimentary owner benefits.

      • THE LINCOLN EXPERIENCE

      • HOSPITALITY PARTNERSHIPS

      • PICKUP & DELIVERY

      • LINCOLN WAY APP

      VEHICLE FEATURES & SERVICES

      • Black Label
      • Concierge
      • Vehicle Technology
      • Lincoln Auto Insurance

      Lincoln Home

      • LINCOLN BLACK LABEL
      • Vehicles
      • Build & Price
      • Search Inventory
      • Request a Quote
      • Local Offers
      • Saved Items
      • Français
      • Have vehicle questions?
        Call {{main.user.dealer.ldlrcalltrk_bnp || main.user.dealer.dlrcalltrk_bnp || main.user.dealer.fdCallTrack}}

      RESET CHANGE VEHICLE
      Details
      New {{ main.vehicle.price.planLabel.net }} ${{main.vehicle.price.price}}, and ${{main.vehicle.price.payment}} {{ main.vehicle.price.buy.paymentFrequency === 'monthly' ? 'monthly' : 'bi-weekly' }} for {{ main.vehicle.price[main.vehicle.price.paymentType].term }} Month {{ main.vehicle.price.paymentType === 'lease' ? 'lease' : 'finance'}}
       
        / % APR
      Bi-WeeklyPer Month for
      Month Lease       Bi-WeeklyPer Month for
      Month Finance
      Show Hide Sales Taxes

      When checked, applicable sales taxes for your region (based on the input postal code) will be added to the price shown. Note: When using the lease path, tax will only be adjusted on the payment amount shown and not the vehicle price due to the unique structure of lease contracts.

      Choose Your Path
      •
      Have vehicle questions?

      Your Configuration:
      par

      Select Your Closest -Authorized Dealer

      Select Your Closest Authorized Dealer

      Closest EV Authorized Dealer

      Change Dealer
      miles away from 90401 90401 Change ZIP       Change Dealer
      km away from A1A1A1 Change Postal Code A1A1A1 Change Postal Code
      Vehicles are built to order and available for delivery in 6-8 weeks. To find vehicles available near you now search dealer inventory by location, model, colourcolor, or features. Or have a dealer contact you.
      CONTACT ME
      SEARCH INVENTORY

      Your Configuration:

      New {{ main.vehicle.price.planLabel.net }} ${{main.vehicle.price.price}}, and ${{main.vehicle.price.payment}} {{ main.vehicle.price.buy.paymentFrequency === 'monthly' ? 'monthly' : 'bi-weekly' }} for {{ main.vehicle.price[main.vehicle.price.paymentType].term }} Month {{ main.vehicle.price.paymentType === 'lease' ? 'lease' : 'finance'}}
      {{ main.isLabCanada ? 'Starting At' : 'Net Price' }}  
      {{!main.vehicle.price.includeTaxes ? 'Show ' : 'Hide' }} Sales Taxes
      Close
      • English
      • Español

        Close Welcome A/Z Plan Participant

        Welcome A/Z Plan Participant

        Now you can view exclusive price savings on our Build & Price shopping tool.

        Note: A/Z Plan pricing information is not available on all Ford websites. In addition, some vehicles, trims or options you select may not qualify for A/Z Plans. Also, some dealers may choose not to participate in A/Z Plan pricing. Contact your local dealer to determine their level of participation in the program and final vehicle pricing.

        What happens if I close this site before I’m finished?

        If you close your window or tab, you must re-access the site through the A/Z Plan Pricing website to ensure that all eligible plan pricing is visible. If you need additional information concerning the A/Z Plans, please refer back to your A/Z Plan Pricing website for complete details.

        A/X/Z Plan pricing, including A/X/Z Plan option pricing, is exclusively for eligible Ford Motor Company employees, friends and family members of eligible employees, and Ford Motor Company eligible partners. Restrictions apply. See your Ford or Lincoln Dealer for complete details and qualifications. Ford Motor Company reserves the right to modify the terms of this plan at any time.
        Close Welcome X-Plan Participant

        Welcome X-Plan Participant

        Now you can view exclusive price savings on our Build & Price shopping tool.

        Note: X Plan pricing information is not available on all Ford websites. In addition, some vehicles, trims or options you select may not qualify for X Plans. Also, some dealers may choose not to participate in X Plan pricing. Contact your local dealer to determine their level of participation in the program and final vehicle pricing.

        What happens if I close this site before I’m finished?

        If you close your window or tab, you must re-access the site through the X Plan Pricing website to ensure that all eligible plan pricing is visible. If you need additional information concerning the X Plans, please refer back to your X Plan Pricing website for complete details.

        A/X/Z Plan pricing, including A/X/Z Plan option pricing, is exclusively for eligible Ford Motor Company employees, friends and family members of eligible employees, and Ford Motor Company eligible partners. Restrictions apply. See your Ford or Lincoln Dealer for complete details and qualifications. Ford Motor Company reserves the right to modify the terms of this plan at any time.

        California Residents

        Exercise your rights under the California Consumer Privacy Act here .

        Do Not Sell My Personal Information

            • ALL VEHICLES
              • NAVIGATOR
              • AVIATOR
              • NAUTILUS
              • CORSAIR
              • CONTINENTAL
              • MKZ
              • BLACK LABEL
              • CROSSOVERS VS. SUVS
              • CERTIFIED PRE-OWNED
              • HYBRID ELECTRIC VEHICLES
            • SHOP
              • Build & Price
              • SEARCH INVENTORY
              • GET A QUOTE
              • SPECIAL OFFERS
              • TRADE-IN VALUE
              • GET A BROCHURE
              • GET UPDATES
              • Merchandise & Apparel
              • Fleet
            • FINANCING
              • Finance Options
              • Payment Calculator
              • Client Support
              • Apply Online
              • LINCOLN AFS ACCOUNT
            • OWNERSHIP
              • Owners
              • LINCOLN WAY APP
              • SERVICE
              • HOW TO VIDEOS
              • LINCOLN PROTECT EXT SVC PLANS
              • ACCESSORIES STORE
              • MAKE A PAYMENT
              • SAFETY RECALLS
              • SYNC
              • ROADSIDE ASSISTANCE
              • SIRIUSXM
              • AIRBAG RECALLS
            • Why Lincoln
              • LINCOLN PICKUP & DELIVERY
              • LINCOLN BLACK LABEL
              • INSURANCE
              • DRIVER ASSIST TECHNOLOGIES
              • LINCOLN ACCESS REWARDS
              • HOSPITALITY
            • Change Language
            • Get Updates
            • Concierge

            SOCIAL

            • Visit Lincoln on Facebook
            • Follow the Lincoln Motor Company on Twitter
            • Visit the Lincoln YouTube channel
            • Interact with Lincoln on Instagram
            • © 2020 Ford Motor Company
            • |
              SITE MAP
            • |
              SITE FEEDBACK
            • |
              CONTACT US
            • |
              ACCESSIBILITY
            • |
              TERMS & CONDITIONS
            • |
              GLOSSARY
            • |
              PRIVACY
            • |
              Cookie Settings
            • |
              YOUR CA PRIVACY RIGHTS
            • |
              ADCHOICES

            *Required Information All Fields Required

            Current Model Year

            Loading...

            Previous Model Year

            Loading...

            Request Received

            A dealer representative will reply within 24 hours.

            Current Dealer
            Apply for Lincoln Credit
            • Save time and convenient
            • See what financing terms are within your budget
            • Use this info when you go to the dealer
            Lincoln Credit
            Apply Now
            Vehicle Image
            Change
            A dealer representative will contact you to confirm your pre-order
            How to Create Your Order

            Step 1: Choose model, trim and options to create your order.

            Step 2: When you're finished building, submit your vehicle to your local dealer.

            Step 3: Your dealer will contact you to verify selections, pricing and answer any questions before placing your order.

            Current Dealer Select Your Closest Authorized Dealer:
            Our Privacy Policy

            *Required Information All Fields Required

            Current Model Year

            Loading...

            Previous Model Year

            Loading...
            Request Received

            A dealer representative will reply within 24 hours to schedule your test drive.

            Thank you
            Current Dealer

            Thank you for your interest in the all-new . Shortly, you will receive a phone call from a dedicated Black Label representative from

            In addition to providing you with the specific vehicle information you requested, this person will help ensure a seamless buying experience. If you would like to speak with someone sooner, please do not hesitate to contact:

            * Some Lincoln Black Label Member Privileges may not be available outside a 30 mile radius of Black Label Dealerships. Please contact your Black Label Dealer for more information.

            We look forward to providing you with the ultra-premium experience that is a hallmark of Lincoln Black Label.

            If you would like to contact your Concierge directly, please call (800) 301-5729.

            Apply for Lincoln Credit
            • Save time and convenient
            • See what financing terms are within your budget
            • Use this info when you go to the dealer
            Lincoln Credit
            Apply Now
            Vehicle Image
            Change
            Current Dealer Select Your Closest Authorized Dealer:
            Our Privacy Policy
            If you prefer, a dealer may be available to bring the Lincoln Black Label vehicle to you:
            Our Privacy Policy
            Get Updates
            *Required Information
            Thank You

            You can expect to receive your requested information shortly.

            Vehicles Selected
            • Navigator
            • MKC
            • Black Label MKX
            Close

            See our newest vehicles, product updates and news about offers and more.

            Just complete the fields below to get information from Lincoln.

            When do you plan to buy your next vehicle (choose one)?
            Select Vehicles

            Get information about your preferred vehicles, future models and commercial vehicles (select up to three).
            Add another vehicle
            What vehicle are you currently driving?

            Which type of vehicle do you plan to purchase (choose one)?

            • Personal
            • Commercial
            • Fleet (25 or fewer)
            • Large Fleet
            • Motability
            Our Privacy Policy