Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

close Search anytime by typing
    Popular on Lincoln.com
    • Lincoln Continental
    • Lincoln MKC
    • Lincoln Nautilus
    How do I…
    • Update My SYNC
    • Get Help from a Human
    • Find a Dealer Near Me
    Go to the Lincoln homepage Skip To Content
    • Vehicles Vehicles
    • Why Lincoln Why Lincoln
    • Shop Shop
    • Inventory Inventory
    • open the search overlay
    • Owner Owner
    • Find a Dealer Find a Dealer
    • open the search overlay
    • EN EN
      • ES
      • Vehicles
      • Why Lincoln
      • Shop
      • Inventory
      • Owner
      • Find a Dealer
        • EN
        • ES

      Lincoln Home

      • LINCOLN BLACK LABEL
      • Vehicles
      • Build & Price
      • Search Inventory
      • Request a Quote
      • Local Offers
      • Saved Items
      • Français
      • Have vehicle questions?
        Call {{main.user.dealer.ldlrcalltrk_bnp || main.user.dealer.dlrcalltrk_bnp || main.user.dealer.fdCallTrack}}
      YOUR RESET CHANGE VEHICLE
      Details
      New {{ main.vehicle.price.planLabel.net }} ${{main.vehicle.price.price}}, and ${{main.vehicle.price.payment}} {{ main.vehicle.price.buy.paymentFrequency === 'monthly' ? 'monthly' : 'bi-weekly' }} for {{ main.vehicle.price[main.vehicle.price.paymentType].term }} Month {{ main.vehicle.price.paymentType === 'lease' ? 'lease' : 'finance'}}
       
        / % APR
      Bi-WeeklyPer Month for
      Month Lease       Bi-WeeklyPer Month for
      Month Finance
      Show Hide Sales Taxes

      When checked, applicable sales taxes for your region (based on the input postal code) will be added to the price shown. Note: When using the lease path, tax will only be adjusted on the payment amount shown and not the vehicle price due to the unique structure of lease contracts.

      Choose Your Path
      •
      Have vehicle questions?

      Your Configuration:
      par

      Closest Authorized Dealer Closest -Authorized Dealer

      miles away from 90401 90401
      km away from
      Vehicles are built to order and available for delivery in 6-8 weeks. To find vehicles available near you now search dealer inventory by location, model, colourcolor, or features. Or have a dealer contact you.
      CONTACT ME
      SEARCH INVENTORY

      Your Configuration:

      close
      • English
      • Español

        California Residents

        Exercise your rights under the California Consumer Privacy Act here.

        Do Not Sell My Personal Information

            • ALL VEHICLES
              • NAVIGATOR
              • AVIATOR
              • NAUTILUS
              • CORSAIR
              • MKC
              • CONTINENTAL
              • MKZ
              • BLACK LABEL
              • CROSSOVERS VS. SUVS
              • CERTIFIED PRE-OWNED
            • SHOP
              • Build & Price
              • SEARCH INVENTORY
              • GET A QUOTE
              • SPECIAL OFFERS
              • TRADE-IN VALUE
              • GET A BROCHURE
              • GET UPDATES
              • Merchandise & Apparel
              • Fleet
            • FINANCING
              • Finance Options
              • Payment Calculator
              • Client Support
              • Apply Online
              • My Account
            • OWNERSHIP
              • Owners
              • LINCOLN WAY APP
              • SERVICE
              • HOW TO VIDEOS
              • LINCOLN PROTECT EXT SVC PLANS
              • ACCESSORIES STORE
              • MAKE A PAYMENT
              • SAFETY RECALLS
              • SYNC
              • ROADSIDE ASSISTANCE
              • SIRIUSXM
              • AIRBAG RECALLS
            • Why Lincoln
              • LINCOLN PICKUP & DELIVERY
              • LINCOLN BLACK LABEL
              • INSURANCE
              • DRIVER ASSIST TECHNOLOGIES
              • LINCOLN ACCESS REWARDS
              • HOSPITALITY
            • Change Language
            • Get Updates
            • Concierge

            SOCIAL

            • Visit Lincoln on Facebook
            • Follow the Lincoln Motor Company on Twitter
            • Visit the Lincoln YouTube channel
            • Interact with Lincoln on Instagram
            • © 2019 Ford Motor Company
            • |
              SITE MAP
            • |
              SITE FEEDBACK
            • |
              CONTACT US
            • |
              TERMS & CONDITIONS
            • |
              GLOSSARY
            • |
              PRIVACY
            • |
              YOUR CA PRIVACY RIGHTS
            • |
              ADCHOICES
            {{ main.isLabCanada ? 'Starting At' : 'Net Price' }}  
            {{!main.vehicle.price.includeTaxes ? 'Show ' : 'Hide' }} Sales Taxes

            *Required Information All Fields Required
            Current Model Year
            Loading...
            Previous Model Year
            Loading...

            Request Received

            A dealer representative will reply within 24 hours.

            Current Dealer
            Apply for Lincoln Credit
            • Save time and convenient
            • See what financing terms are within your budget
            • Use this info when you go to the dealer
            Lincoln Credit
            Apply Now
            Vehicle Image
            Change
            A dealer representative will contact you to confirm your pre-order
            Dealership Selection
            Current Dealer
            Our Privacy Policy
            *Required Information All Fields Required
            Current Model Year
            Loading...
            Previous Model Year
            Loading...
            Request Received

            A dealer representative will reply within 24 hours to schedule your test drive.

            Thank you
            Current Dealer

            Thank you for your interest in the all-new . Shortly, you will receive a phone call from a dedicated Black Label representative from

            In addition to providing you with the specific vehicle information you requested, this person will help ensure a seamless buying experience. If you would like to speak with someone sooner, please do not hesitate to contact:

            * Some Lincoln Black Label Member Privileges may not be available outside a 30 mile radius of Black Label Dealerships. Please contact your Black Label Dealer for more information.

            We look forward to providing you with the ultra-premium experience that is a hallmark of Lincoln Black Label.

            If you would like to contact your Concierge directly, please call (800) 301-5729.

            Apply for Lincoln Credit
            • Save time and convenient
            • See what financing terms are within your budget
            • Use this info when you go to the dealer
            Lincoln Credit
            Apply Now
            Vehicle Image
            Change
            Dealership Selection
            Current Dealer
            Our Privacy Policy
            If you prefer, a dealer may be available to bring the Lincoln Black Label vehicle to you:
            Our Privacy Policy
            Get Updates
            *Required Information
            Thank You

            You can expect to receive your requested information shortly.

            Vehicles Selected
            • Navigator
            • MKC
            • Black Label MKX
            Close

            See our newest vehicles, product updates and news about offers and more.

            Just complete the fields below to get information from Lincoln.

            When do you plan to buy your next vehicle (choose one)?

            • 0-30 days
            • 1-3 months
            • 4-6 months
            • 7+ months
            • No definite plans
            Select Vehicles

            Get information about your preferred vehicles, future models and commercial vehicles (select up to three).
            Add another vehicle
            What vehicle are you currently driving?

            Which type of vehicle do you plan to purchase (choose one)?

            • Personal
            • Commercial
            • Fleet (25 or fewer)
            • Large Fleet
            • Motability
            Our Privacy Policy